Viewing Reports

Once a report is completed, you can view it in your browser, download it in various formats, or print it.

Finding Your Reports

Report History

All completed reports are stored in your Report History:

Click "Reports" in the sidebar
Click "History"

Here you'll see a list of all completed reports with:

Report name and ID
Store code and name
When it was generated
Number of pages
File size

Filtering Reports

Use the filter options at the top to narrow down your results:

Store - Show reports from a specific store
Report Type - Filter by type of report
Date Range - Last 24 hours, 7 days, 30 days, etc.

Opening a Report

Click on any report in the History list to open the Report Viewer. You can also click the eye icon in the Actions column.

Report Viewer

The Report Viewer displays your report with several options:

View Mode Toggle

Switch between two display modes:

Formatted - Shows the report with nice HTML formatting
Raw Text - Shows the plain text exactly as it appears on the register

Tip: Use "Raw Text" mode if you need to see the exact layout as it appears when printed at the store.

Report Information

At the top of the viewer, you'll see:

Report name
Store code and name
When the report was generated
Number of pages
File size
Report ID (useful for support)

Downloading Reports

Click the "Download" button to save a copy of the report:

Format	Description	Best For
HTML	Formatted web page file	Viewing in a browser, archiving with formatting
Plain Text	Simple .txt file	Opening in any text editor, importing into other systems
PDF	Portable document format	Printing, emailing, official records

Printing Reports

To print a report:

Open the report in the viewer
Click the "Print" button
Your browser's print dialog will open
Select your printer and print settings
Click Print

Tip: For best print results, use the "Raw Text" view mode before printing. This preserves the original formatting.

Report Retention

Reports are stored on the server for 14 days by default. After this period, reports are automatically deleted to save storage space.

Need longer retention? Your organization may have opted for extended retention (30, 60, or 90 days). Contact your administrator to confirm your retention period.

To keep a report longer than the retention period:

Download it as PDF or HTML before it expires
Save it to your computer or shared drive

"No Content Available"

If you see "No Content Available" when viewing a report, this usually means:

The report is still being processed - wait a moment and refresh
The report had no data for the selected period
There was an issue downloading the report content

Try clicking the download button - if the file downloads successfully, the content exists but may have a display issue. Contact support if the problem persists.